Learning The Secrets About Freights

Tips for Selecting a Trucking Company

As a distributor, wholesaler or manufacturer, one of your biggest challenges is bringing your products to market. With above 80% of consumer goods moved by truck, it’s highly possible that you will require the services of a trucking company sooner than later.

However, it’s also likely that you already have a network of reputable companies you do business with. But what if there are changes, either with the trucking company or with your needs and requirements?

You’ll have to find yourself a new freight transportation partner, and the longer this will take, the more you will lose. To make you search faster, below are three basic considerations you have to make:
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Experience
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Yes, there are several trucking companies quite capable of distributing your goods. But if you must lower your risk of running into problems that only experience can eradicate, look for a company that’s been in business for no less than five years. Don’t hesitate to look up their customers and contact them for feedback.

Service Level

Don’t pick a trucking company just because they claim they can transport your cargo by a particular time. It’s the totality of the services they provide that creates a huge difference when you have to choose one. Ask questions like, do you offer storage, staging or other options that can lower my costs? Will you let me track my shipment en route? If I have to call you, will I end up talking to a recording or a real person representing the company?

Customer Service

Searching for a new supplier usually means making lots of phone calls, going to lots of meetings and maybe visiting lots of different facilities. And each time, you’ll ask a number of questions. Make sure to pay attention not only to the answers themselves, but to how they were given. How a trucking company’s representatives treat you as a person reveals so much about how the company will treat your business when you decide to choose them over the rest. Certainly, there are way more fundamental criteria for selecting the best trucking company for your needs. For instance, do they operate in your markets? What costs are involved? Is the company capable of meeting any special requirements you might have?

The more you look into all of the above, the more chances you have of choosing a company that satisfies you. Of course, there are many options out there nowadays. But you can begin by zeroing in on two or three key prospects and making comparisons. Comparison is good because it makes you see which company is really right for you. Remembering all the above tips, you will surely have a much easier time making a choice.